Business Capabilities / Skills Profile:

Managed Services Provider (MSP, Contracted route)

• Complete Management of all Technology Needs
• Onsite & remote via TeamViewer for all devices

On-Demand / Break-Fix Services (Non-Contracted route)

• Complete Management of all Technology Needs
• Onsite & remote via TeamViewer for all devices

IT Cyber Security Services

• Assessment of IT cyber security needs 
• Implementation of proper security systems / protocols
• Security breach assessment / recovery (non-law enforcement)

Technical Project Management

• Software Projects / Teams (Product Owner / Product Management)
• System Projects (See Below)

System Implementations / Maintenance / Migrations

• Servers

1. Physical
2. Cloud

• Business Systems

1. Email / Office 365 / OneDrive
2. Websites
3. Financial Systems (QuickBooks, etc)
4. ERP (Enterprise Resource Planning)
5. CRM (Customer Relationship Management)
6. BI (Business Intelligence)
7. Warehouse / Inventory Management

Tech Support 

• All Devices (PC, Laptop, Mobile, Tablet, etc)

1. Implementation of New Devices
2. Repairs / Maintenance of Existing Devices (including screen replacements)
3. Migrate to Replacement Devices

• End User Support

1. Trouble Resolutions
2. Training Users

Physical Installations

• Networks

1. Design / Planning (Topology)
2. Firewalls / Switches (Backbone)
3. Wi-fi Access Points (Connectivity)

• Phone Systems

1. PBX / Onsite
2. Cloud Based

• Cameras / Security

1. NVR / DVR / Onsite
2. Cloud Based

• Digital Signage

1. LED signs installation / repair